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Return Policy

Effective Date: 1st March, 2025

At MyGadgetsUK, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer an easy return process.

1. 14-Days Return Policy

You can return items within 144 days of receiving your order for a refund or exchange, provided they meet the conditions below:

  • Items must be in original condition with all accessories and packaging included.
  • Proof of purchase is required.

    • 2. Non-Returnable Items

    The following items are not eligible for returns:

  • Products that have been damaged due to misuse or unauthorized repairs
  • Software, gift cards, or digital downloads
  • Items marked as final sale

    • 3. How to Make a Return

    1. Contact Us: 

      Reach out to our customer support team at [email protected] to initiate your return.

      2. 

    2. Package the Item:
      
Securely pack the product with all its original contents.

      3. 

    3. Send it Back:
      
We’ll provide shipping instructions and a return label, if applicable.

    4. Refund Process

  • Refunds will be processed back to your original payment method within 7–10 business days after we receive and inspect the item.


  • Shipping fees are non-refundable unless the return is due to a mistake on our part.

    • 5. Exchanges

    If you’d like to exchange your item, follow the same steps for a return, and we’ll send a replacement once we’ve received the original product.

    6. Need Help?

    For any questions about returns, feel free to contact our customer service team at:

    Email: [email protected]
    Phone: 0554906900

    MyGadgetsUK offers certified pre-owned Apple products, including MacBooks, iPhones, and iPads, with lowest prices, reliable service, and guaranteed quality.

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